Polarity
Disparate data, tools, and knowledge leads to bad decisions.
Polarity moves your team from a state of spending valuable time searching through too much data in too many platforms, struggling with knowledge silos within and across teams, and having low visibility of what tools are providing value, to a state of immediate knowledge delivery, fast and informed decision making, and global visibility across your tools, data, and internal knowledge.
Incident Response
Key Pain Points
• Lack of information sharing across teams
• Blind spots lead to mistakes
• Teams are stretched thin - too many tasks
Solutions
• Enabling speed and thoroughness
• Upleveling analyst teams
Threat Hunting
Key Pain Points
• Time searching
• Ability to mitigate potential risk
• Fear of missing the adversary that’s there coupled with the diversity of places you need to search
• Threat landscape is too vast and there is too little time dedicated for the research necessary to gain understanding
Solutions
• Delivering knowledge to enable analysis - tools don’t hunt, people do.
• Complete data visibility
• Working with any tools analysts use in the hunt
• Upleveling the analyst
Security Operations
Key Pain Points
• Overwhelmed with events
• Alert fatigue
• Choosing between speed and thoroughness
• Tool/dashboard/vendor fatigue
• Time to onboard new team members (more tools = longer onboarding)
• Finding and retaining talent
Solutions
• One unified view
• Enabling both speed and thoroughness
• Speeding up response time
• Upleveling the analyst
• Knowledge retention (even with employee turnover)
National Security
Key Pain Points
• Choosing between speed and thoroughness
• Teams stretched thin - there’s too many tasks and not enough people
• Tool/dashboard/vendor fatigue
• Time to onboard new team members (more tools = longer onboarding)
Solutions
• The right person, the right data, the right time
• Patching blind spots
• Maximize investment with automatic dissemination
Help Desk/IT/Network Operations
Key Pain Points
• Finding the right data to answer customer questions
• Repeating what was discussed on previous calls
• Technical answers to issues and querying the JIRA, Knowledgebase
• Are their known solutions to their needs
Solutions
• Complete Complete data and knowledge visibility
• Being able to review what was discussed on previous calls
• Awareness of known solutions